Funeral Agent I

Description

Job Summary: The professional will attend to customers, provide information about products and services, handle bureaucratic matters, and perform supporting administrative tasks. Key Highlights: 1. Customer service and administrative support 2. Assistance across various areas (HR, Administration, Finance, Logistics) 3. Opportunity to join a team that inspires care WE WANT YOU ON OUR TEAM! We are proud to say we are part of a team of over 4,000 employees working synergistically across more than 150 cities, and that we are the driving force behind the Group’s development and evolution. To fulfill our mission, we need people who take genuine pleasure in serving, inspiring, and transforming. Here, our mission is to inspire care at all times — meaning we respect and promote diversity and inclusion across all positions. JOIN GROUP ZELO! Please note: All our job openings are open to persons with disabilities (PcD). WHAT YOU WILL DO: * Attend to customers and provide information about products and services. Identify the nature of requests from internal and/or external customers, and assist them as needed. * Forward bureaucratic matters, verify documentation required for service execution, refer customers to the Institute of Forensic Medicine (IML), collect payment slips, and carry out other activities necessary to complete customer service and referral to the funeral home. * Fill out forms and register information in the system. * Provide support services in HR, Administration, Finance, and Logistics departments. * Assist management with routine administrative tasks. Organize various documents and departmental files, classifying them according to predefined criteria and archiving them per departmental procedures. * Ensure proper use of office supplies, identify replenishment needs, and request purchases from the responsible person based on identified needs. * Assess material requirements and report them to the local manager. WHAT WE REQUIRE: * High school education in progress * Experience in public-facing roles DESIRED: * Completed high school education DOES THIS POSITION MATCH YOUR PROFILE? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Minimum Education Level: Elementary School (1st level) * Meal/Voucher Allowance (VR/VA) * Transportation Benefit * Life Insurance * DuBenefícios