Customer Service Representative

Description

Job Summary: Responsible for greeting customers, explaining the self-service system, assisting with inquiries, and maintaining organization and cleanliness of the ice cream counter and common areas. Key Highlights: 1. Friendly customer service and assistance. 2. Maintaining organization and cleanliness of the ice cream area. 3. Teamwork and proactivity. **Responsibilities:** • Greet customers warmly and courteously. • Explain how the self\-service system works, including weight measurement, price per kilogram, and available options. • Assist customers with questions about flavors, toppings, and payment methods. • Keep the ice cream counter and topping station (sauces, sprinkles, fruits) consistently organized and clean. • Restock ice cream and toppings as needed. • Sanitize common areas, such as tables, floors, utensils, and ice cream machines. **Requirements:** • High standard of communication skills. • Availability to work evenings, weekends, and holidays. • Professional appearance and aesthetic sense. • Proactivity, enthusiasm, and ability to work in a team. • Responsibility, punctuality, and interpersonal relationship skills. Employment Type: Full-time CLT Compensation: R$1\.621,00 per month Benefits: * Transportation allowance Work Location: On-site