Funeral Agent I

Description

Job Summary: We are seeking individuals to serve customers, perform bureaucratic, administrative, and support tasks, with a focus on inspiring care and promoting diversity. Key Highlights: 1. Serve customers and provide information about products and services 2. Perform administrative and support tasks across various areas 3. Assist management with routine tasks and document organization WE WANT YOU ON OUR TEAM! We are proud to say that we comprise a team of over 4,000 employees working synergistically across more than 150 cities, and that we are the driving force behind the Group’s development and evolution. To fulfill our mission, we need people who take genuine pleasure in serving, who inspire and transform. Here, our mission is to inspire care at all times—this means respecting and promoting diversity and inclusion across all positions. JOIN GROUP ZELO! Please note: All our job openings are open to persons with disabilities (PcD). YOUR RESPONSIBILITIES: * Serve customers by providing information about products and services. Identify the nature of requests from internal and/or external customers, and assist them as needed. * Forward bureaucratic matters, verify documentation required for service execution, refer customers to the Institute of Forensic Medicine (IML), collect payment vouchers, and carry out other activities necessary to complete customer service and referral to the funeral home. * Complete forms and record information in the system. * Provide support services in interactions with Human Resources, Administration, Finance, and Logistics departments. * Assist management with routine administrative tasks. Organize various documents and departmental files, classifying them according to predefined criteria and archiving them per departmental procedures. * Monitor office supplies usage, identify replenishment needs, and request purchases from the responsible person based on identified needs. * Assess material requirements and report them to the local manager. REQUIREMENTS: * Currently pursuing High School education * Experience in customer service DESIRED: * Completed High School education DOES THIS POSITION MATCH YOU PERFECTLY? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Minimum Education Level: Elementary School (1st level) Details provided during interview