SALES REPRESENTATIVE - SINOP

Description

Job Summary: Provide customer service and follow-up to support sales, ensuring quality from the point of sale through after-sales service, as well as prospecting new customers. Key Highlights: 1. Consultative customer service and negotiation 2. Focus on sales, prospecting, and portfolio follow-up 3. Opportunity for development and customer communication **Job Description:** Provide customer service for sales, analyzing customers' needs to advise them on product technical specifications. Follow up on customer orders to ensure service quality from the point of sale through after-sales service. **Main Responsibilities:** Proactively contact customers in your portfolio to assess their need for new purchases; Provide customer service, negotiate pricing, delivery timelines, payment terms, and sales discounts; Advise customers on product and/or service specifications; Maintain weekly contact with all customers in your portfolio to assess their need for new purchases; Achieve the monthly sales target set by your manager; Promote Leão's sales campaigns, promotions, and information to your current and prospective customers; Understand each customer's situation and primary business activities—including their industry segment—to ensure accurate and targeted offerings. (Example: offer fuel injection products to fuel station operators, and turbine repair products to turbine operators...); Negotiate quotations to maximize selling price while meeting diverse customer requirements; Follow up on customer orders from confirmation through delivery; Monitor the customer's financial commitments with Leão; Perform preliminary handling of potential warranty processes. Always confirm that all warranty requirements have been met (e.g., whether the product installation was performed correctly and whether the warranty period is still valid); Record all customer interactions in the system via the CRM module; Record all product shortages in the system via the lost-sale module, specifying the reason for the loss; Prospect new customers for the company. Actively seek new customers through web research, conversations with existing customers, site visits, and other means; **Requirements:** Experience in inside or consultative sales; Strong communication and negotiation skills; Knowledge of CRM systems and commercial routines is a plus; Proactivity and results orientation. **Benefits:** * Study allowance * Conexa Saúde * Pharmacy network benefits * Gympass * Unimed Health Plan \- Co-payment plan * Dental Plan * Meal Allowance / Food Voucher * Transportation Voucher