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Job Summary: A Bilingual Front Desk Agent responsible for guest reception, check-in/out, cash handling, guest information provision, reservation registration, and front desk organization. Key Highlights: 1. Guest service and support during their stay 2. Reservation management and front desk organization 3. Operations across multiple channels: in-person, phone, and email The hotel is seeking a Bilingual Front Desk Agent in Belém. **Responsibilities:** Perform guest reception duties, including guest check-in and check-out. Conduct cash drawer opening, reconciliation, and closing. Provide service in person, by phone, and via email. Deliver information, support, and respond to requests during guests' stays. Register and manage reservations and guest records in the system. Process payments and assist with front desk organization and operations. Previous experience as a Bilingual Receptionist, Bilingual Customer Service Assistant, Bilingual Sales Consultant, or Bilingual Customer Service Agent may indicate suitability for some of the responsibilities in this role. High school diploma required. Relevant experience necessary. **Compensation and Benefits:** * Salary: 2\.300,00 * On-site meal benefit * Transportation allowance **Additional Information:** * Employment type: Permanent \- On-site. * Schedule: Full-time * Work schedule: Rotating 6×1\.
