Receptionist - Diagnostic Reception

Description

Job Summary: Responsible for receiving customers, authorizing examinations and procedures, scheduling appointments, and providing guidance on preparation requirements and required documents, ensuring organized patient flow. Key Highlights: 1. Customer service and guidance regarding examinations and procedures. 2. Authorization of examinations and procedures, eligibility verification. 3. Organization and protocoling of appointments for guide review. Description: Education: * Completed High School Basic Knowledge: * Basic understanding of the Consumer Protection Code; * Basic understanding of the Statute of Children and Adolescents and the Elderly Statute; * Basic understanding of health insurance plan rules and fee schedules; * Basic understanding of reception and telephone operations; * Basic understanding of public service; * MS Office Suite MAIN RESPONSIBILITIES: * Register appointments; * Authorize examinations and procedures, and verify health plan eligibility of insured individuals; * Request authorization from health plans for examinations; * Schedule appointments, providing information regarding cost estimates and examination preparation; * Verify personal data against presented identification documents. * Protocol appointments and forward them to the guide review department; * Guide customers regarding appointment scheduling for consultations, examinations/procedures. 2512200202551159037