Logistics Agent

Description

Job Summary: The professional will serve customers, assist with registration updates, print payment slips, clarify questions regarding consortia, sales, financing, and schedule deliveries. Key Highlights: 1. Customer service and informational support 2. Organization and clear communication 3. Proactivity and sense of responsibility Description: What you need to have: * Completed high school education. * Proficiency in Microsoft Office suite. * Experience in customer service. * Experience in the logistics field. Who inspires us? Someone who believes in and identifies with our culture: * Enjoys delivering excellent service and cares about customer satisfaction. * Is proactive and possesses a strong sense of responsibility. * Brings ideas, demonstrates initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Adapts easily to changes and new challenges. * Is organized and communicates clearly. Main Responsibilities: * Serve customers according to Cometa’s Service Standards; assist with registration updates and payment slip printing; clarify customer inquiries—both internal and external—regarding consortia, cash sales, installment sales, financing, delivery, and delivery timelines; * Schedule and support the technical delivery process; guide customers on vehicle usage, operation, warranties, and periodic maintenance; upload delivery photos and delivery terms into the system within 30 days; * Receive vehicle invoices and license plate documentation; verify chassis stamping and chassis number; complete information in the Owner’s Manual and Warranty Certificate prior to delivery; * Schedule and dispatch delivery terms to sales points (delivery). And other duties related to the role. 2511300202181232788