F&I Operator

Description

Job Summary: The F&I Operator intermediates the sale of financial and insurance products, ensuring the feasibility of financing and credit operations for customers. Key Highlights: 1. Intermediation of financial and insurance products 2. Focus on goals and customer service 3. Credit analysis and contract preparation #### **About the position:** * The F\&I (Finance and Insurance) Operator is responsible for intermediating the sale of financial and insurance products, offering solutions tailored to customers' needs while ensuring the feasibility of financing and credit operations in accordance with dealership policies and partner financial institutions. If you are a dynamic, communicative individual with a passion for goal-oriented work and customer service, this opportunity is ideal for you! #### **Main responsibilities:** * Attend to and advise customers on available financing, consortium, and insurance options at the dealership; * Analyze customers' credit profiles, complete and submit proposals for approval by financial institutions; * Present and explain various financial and insurance products according to customers' needs; * Assist customers in selecting the optimal financing and insurance plans by performing simulations and clarifying doubts; * Prepare financing, insurance, and other financial product contracts, ensuring all documentation is accurate and complies with legal requirements; * Monitor the credit approval process; * Maintain up-to-date customer records, ensuring information completeness and accuracy; * Collaborate with the team to deliver a seamless customer experience, ensuring satisfaction and loyalty; * Track and achieve monthly sales targets for financial and insurance products; * Ensure all procedures and documents comply with financial and insurance sector regulations and standards; * Stay updated on market credit and insurance offerings, as well as partner institutions' policies; * Perform other duties related to the role. #### **Mandatory requirements:** * Completed high school education (a bachelor's degree in related fields is considered an advantage). * Prior experience in selling financial products, insurance, or related areas—preferably in the automotive sector; * Knowledge of financing, consortium, and insurance processes; * Negotiation skills and assertive communication; * Ability to work with targets and under pressure; * Proactivity, organization, and customer service orientation. #### **Benefits:** * Health insurance; * Dental insurance; * Meal allowance; * Transportation allowance; * Life insurance; * TotalPass;