IT SUPPORT TECHNICIAN

Description

Job Summary: We are seeking an IT Support Technician to provide on-site and remote user support, performing hardware, software, and network maintenance. Key Highlights: 1. User support in administrative and industrial environments 2. Preventive and corrective maintenance of IT equipment 3. Participation in infrastructure and IT process improvement projects At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. We are looking for an IT Support Technician to join our team in Manaus. **Requirements:** * Completed technical education in Information Technology and/or Computer Networks * Basic knowledge of computer, peripheral, and network maintenance * Familiarity with Windows operating systems and remote support tools * Ability to provide on-site and remote support to office and factory-floor users * Organization, proactivity, strong communication skills, and collaborative attitude * Desired knowledge of ticketing systems (ITSM) and asset management **Main Responsibilities:** * Respond to Level 1 technical support tickets, resolving hardware, software, and network issues * Perform preventive and corrective maintenance on IT equipment * Assist with organization, inventory, and control of technological assets * Document support activities and maintain up-to-date technical documentation * Provide user support in administrative and industrial environments * Participate in infrastructure and IT process improvement projects **Benefits:** * Meals provided at the company cafeteria * Transportation via designated routes * Health insurance extended to dependents * Dental insurance extended to dependents * Life insurance (optional) * Funeral assistance * Daycare assistance per internal policy * Wellhub * 02 Health and wellness days * PPR (Profit Sharing Program) * Study sponsorship per internal policy * Language learning sponsorship per internal policy * Diaper/layette assistance for newborn children BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e\-mail address; direct phone call from a member of the Jabil team; or direct e\-mail with a jabil.com e\-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e\-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in. **Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.** **Accessibility Accommodation** =============================== If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e\-mail to Always\_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e\-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. \#whereyoubelong