MAO - Ramp Assistant

Description

Job Summary: As a Ramp Assistant, you will safely, efficiently, and punctually handle aircraft ramp operations, ensuring process effectiveness. Key Highlights: 1. Safe and punctual aircraft ramp handling. 2. Employment with one of the largest aviation support companies in the country. Join one of the largest specialized aviation support companies in the country! **dnata Brasil** operates at 30 airports, ensuring all flights receive the best possible service with maximum efficiency; our teams are recognized for their dedication, professionalism, ethics, quality, and expertise; we are 100% committed to fulfilling our responsibilities. Globally, **dnata** was founded in 1959 in Dubai, employs over 46\.000 people across 38 countries on 6 continents, serves 136 airports, and supports more than 347 clients. As a **Ramp Assistant**, you will perform ramp handling operations (sorting, loading, and unloading) for aircraft safely, efficiently, and punctually—ensuring process effectiveness and contributing to customers’ perception of the company’s services related to baggage and cargo transportation, as well as flight punctuality. Assist with aircraft arrivals and departures, and perform aircraft cleaning when required. **This position is exclusively for the Manaus Airport (MAO)!** ------------------------------------------------------------------- **Responsibilities and Duties** * Safeguard aircraft during arrivals and departures; * Inspect and safeguard baggage and cargo labels; * Place and remove wheel chocks and cones on aircraft according to the Client Manual or dnata’s MGO; * Sort baggage and cargo volumes into airport sorting areas by reading identification labels (with or without technological assistance), ensuring proper loading onto storage devices (carts and/or ULDs) for correct flights; * Load baggage and cargo into aircraft holds following standards and procedures outlined in the MGO, including special handling instructions (e.g., fragile, hazardous, live animals, perishable items); * Unload baggage and cargo by reading identification labels and place them at designated locations (baggage reclaim carousels); * Segregate baggage and cargo during aircraft unloading to facilitate flight connections through reading volume identification labels; * Inspect and monitor baggage and cargo packaging to ensure suitability for transport, thereby guaranteeing flight safety and the safety of personnel handling such items; * Properly handle and allocate baggage and cargo into aircraft holds while observing internal restraint requirements and hold height safety limits; * Unload wheelchairs or baby strollers and place them at designated locations; * Perform equipment marshalling during coupling procedures to prevent collisions with aircraft fuselages; * Handle aircraft within established timeframes for each type of operation and airport classification; * Conduct pre-use inspections of non-motorized equipment to ensure operational safety and report equipment requiring repairs to the GSE Technical Maintenance team; * Report any equipment malfunctions or irregularities to supervisors during operations. **Requirements and Qualifications** * Completed high school education; * Strong interpersonal communication skills; * Analytical ability in assessing situations; * Stress tolerance; Physical requirements include broad and fine motor coordination, dexterity, upper and lower limb articulation, bipedal posture for performing tasks, trunk rotation and flexion, physical exertion, and walking throughout the entire operational area. Sensory requirements include visual acuity for moving baggage from carousels to transport equipment, chocking, aircraft loading/unloading with baggage and cargo, flight-related signaling, floor inspection and scanning to retrieve fallen objects, and auditory perception to identify audible signals from equipment and machinery on the tarmac. Neuropsychological requirements include attention, concentration, organizational skills, data interpretation, and initiative in resolving causal situations. **Additional Information** We are always seeking new talent—register your profile and join the dnata Brasil team! Join us and work for one of the largest specialized aviation support companies in Brazil. **dnata Brasil** operates at 30 airports, serving major domestic and international airlines operating in the country, fully dedicated to fulfilling our responsibilities with ethics, quality, expertise, and excellence. Globally, **dnata** was founded in 1959, employs over 46\.000 professionals across 38 countries on 6 continents, and serves more than 347 clients at 136 airports. We are continuously seeking new talent for our team!