Credit Account

Description

Job Summary: Grupo Lebes is seeking a professional to work in customer service, financial and administrative tasks, contributing to our purpose of connecting solutions that solve people's lives. Key Highlights: 1. Collaborative environment with challenges and learning opportunities 2. Focus on results, innovation, and customer-centric vision 3. Culture driven by the Green Blood and a passion for people At Grupo Lebes, our purpose is to connect solutions that solve people's lives. We believe in those who make a difference and foster a culture driven by the Green Blood, where caring for people, focusing on results, embracing innovation, adopting a customer-centric vision, and making things happen are part of our daily routine. Our environment is collaborative, with challenges and learning opportunities that drive both individual and group growth. **JOIN US AS A SOLUTION-ORIENTED CONNECTION** **You will be responsible for:** * Receiving cash payments and installments, as well as opening and updating credit account registrations; * Conducting telephone and field collections, in accordance with company policies; * Performing cash closing and reconciliation; * Supporting promotional campaigns and store commercial activities; * Verifying documentation, analyzing information, and issuing payment booklets for customers with approved credit; * Acting as an interface between the store and the administrative office, handling administrative requests; * Checking and deactivating product alarms, packaging items, and delivering goods to customers; * Making bank deposits and organizing and archiving financial receipts and documents; * Offering financial products, contributing to achieving departmental targets. **Requirements:** * Completed high school education; * Strong communication skills and customer service ability; * Organizational skills, attention to detail, and responsibility; * Proficiency in basic calculations and financial routines; * Ethical conduct and confidentiality when handling information; * Availability to work during business hours; * Alignment with Grupo Lebes’ culture and values. **You will stand out if you have:** * Prior experience in credit departments, cashier roles, or administrative tasks; * Experience in customer service and collections; * Knowledge of financial products and credit analysis; * Ability to work with goals and performance indicators; *\*Positions available for people with or without disabilities.\** *\*No prior experience required for People with Disabilities (PwD).\** Minimum Education Level: High School (Secondary Education) * Dental care assistance * Medical assistance * Transportation allowance * Store discounts