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Senior Test Analyst - CRM

Indeed
Full-time
Onsite
No experience limit
No degree limit
R. Tocantins, 2161 - Centro, Pato Branco - PR, 85501-272, Brazil
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Description

Job Summary: The Junior Test Analyst is responsible for ensuring product quality, representing the customer's perspective during validation, creating documentation, and supporting other departments. Key Highlights: 1. Acting responsibly in building high-quality products 2. Representing the customer's perspective during validation 3. Creating and maintaining internal and customer-facing documentation **Junior Test Analyst** **** Acts with full responsibility in building higher-quality products, ensuring compliance with specifications and adding business value. Represents the customer's perspective during validation, ensuring the system meets functional and operational requirements. Also responsible for creating and maintaining internal and customer-facing documentation related to system processes and routines. Additionally, may support other departments by clarifying operational questions regarding system functionality. ******CRM is our Customer Relationship Management solution** VIASOFT operates specialized business verticals focused on specific market segments, delivering comprehensive solutions tailored to each industry’s unique needs. Within this structure, VIASOFT CRM is a solution dedicated to agribusiness, developed to transform how the sector manages field operations and engages with customers. With integrated web and mobile functionalities, VIASOFT CRM delivers efficiency, flexibility, and strategic management—precisely meeting the demands of modern agribusiness. **Responsibilities and Duties** **Test Execution and Validation** Design and execute manual functional tests on mobile and web systems. Identify defects, inconsistencies, and opportunities for improvement in systems. Conduct exploratory and regression testing to ensure delivery quality. **Bug Reporting and Tracking** Document bugs and non-conformities in a dedicated system, including clear evidence (screenshots, videos, step-by-step instructions). Request fixes and track error resolution with the development team. **Incident Analysis and Support Assistance** Verify and reproduce error reports received from support teams or end users. Technically characterize scenarios to assist root cause identification. **Communication and Team Alignment** Share information about updates and newly released tasks with support teams. Support documentation of features and usage instructions when required. **Requirements and Qualifications** * Currently pursuing or having completed a degree in technology-related fields. * Methodical, detail-oriented, and proactive profile. * Strong communication skills and ability to work collaboratively in teams. * Capacity to suggest process improvements. * Availability for on-site work in Pato Branco. **Additional Information** **Benefits of Being a VIASOFTER!** Meal or food allowance – your choice! Transportation allowance Home office allowance (where applicable) Postgraduate assistance + partnerships with Unidep and Unimater (exclusive discounts) Support for external courses and language learning Access to Alura and Voors learning platforms Structured feedback and Individual Development Plan (IDP) Mentorship program with subject-matter experts Life insurance Health plan with co-payment Dental plan Psychological counseling benefits Incentives for sports activities Referral bonus – refer talent and get rewarded! Technical and behavioral development events Partnerships with various establishments offering exclusive benefits Birthday day off ***Important Note:*** *If you meet the requirements and feel aligned with our team, that’s all that matters! Here, we seek individuals capable of and eager to drive transformation and take ownership—regardless of where they live, age, race, color, religion, disability status, gender identity, or sexual orientation. Does your profile and values align with ours? Then join VIASOFT!* **VIASOFT** is an expert across all sectors it serves, making it the **smartest choice** for companies seeking **evolution, innovation, and sustainable growth.** **We thrive on challenges and are guided by excellence!** In **35 years of history**, we have built a strong, unified team grounded in solid values and a culture centered on **results, recognition, growth, and celebration**. This is our **VIASOFT DNA!** Here, we focus **absolutely on customer success**, constructively challenge the status quo, and constantly strive to **do more and do better.** **Come achieve more with us!**

Source:  indeed View original post
João Silva
Indeed · HR

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Indeed
João Silva
Indeed · HR
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