Customer Service Support

Description

Job Summary: Customer Service Support for an education company, ensuring the best experience for barbering students. Key Highlights: 1. Customer service via WhatsApp and student support 2. Demand organization and request tracking 3. Support for digital customer service routines **CUSTOMER SERVICE SUPPORT** The Escola Fora de Operação is an educational company focused on the barber shop market. We offer courses and training—both in-person and online—to help barber shop owners structure, grow, and professionalize their businesses. Our support team is a key piece of this process, ensuring our students have the best possible experience on our platform. **Location:** Belo Horizonte (residency in the city and easy access to the Savassi region required) **Work Model:** Hybrid **Working Hours:** Monday to Friday, from 9:00 AM to 6:00 PM **Salary:** R$ 1.800,00 **Your Responsibilities:** * Customer service via WhatsApp * Support for students on our platform * Demand organization and request tracking * Support for digital customer service routines **Requirements:** * Experience or familiarity with customer service * Knowledge of the digital market and infoproducts * Experience with platforms such as Hotmart and online courses * Good typing speed and internet proficiency * Clear communication and quick response capability We are looking for a proactive, responsible individual who enjoys solving problems quickly and empathetically. Interested candidates, please send your resume plus a brief introduction to the email: selecaobdr@gmail.com Compensation: R$1.518,00 – R$1.800,00 per month Benefits: * Company-provided mobile phone * Remote work Education: * Currently pursuing or having interrupted undergraduate studies (Mandatory) Work Location: Hybrid remote work based in Belo Horizonte, MG