Customer Service

Job Summary: Join our team with flexible working hours and immediate start, in a role offering flexible shifts. Key Highlights: 1. Join our team 2. F
- Join our team
- Flexible working hours
- Immediate start

Job Summary: The professional will accompany, monitor, and support students with disabilities and special needs, assisting them in daily pedagogical, educational, feeding, and hygiene routines. Key Highlights: 1. Support and assistance to students with disabilities and special needs 2. Assistance in the teaching-learning process and school routines 3. Participation in social, cultural, and pedagogical events and activities Carry out monitoring, tracking, and support activities for students with disabilities and special needs, assisting them in daily pedagogical processes, educational activities, feeding, hygiene, and other related tasks. **Responsibilities and Duties** * Accompany students with disabilities or special needs during their school routine; * Assist in the teaching-learning process in the classroom or other educational environments; * Assist with feeding, hygiene, and recreation for students with special needs; * Accompany students during school activities and routines; * Assist students with mobility and participation in classroom activities; * Support teachers in the educational development of students with disabilities; * Maintain organization of the classroom environment and school materials according to students’ needs; * Provide general support for administrative, pedagogical, and disciplinary activities; * Organize social, cultural, and pedagogical events and activities; * Contribute to school/family/community interaction; * Record monitoring data on the teaching-learning process; * Attend school meetings, parent-teacher conferences, class councils, training sessions, among others; * Plan and implement actions related to their area of expertise; * Perform operational and/or administrative routines, providing support and assistance to activities within their area; * Promote innovation and execute projects within their area of expertise to improve performance indicators and workflow efficiency; * Serve internal and external stakeholders; * Perform other duties compatible with the position. **Requirements and Qualifications** **Job Requirements** **(All requirements must be clearly stated in the resume)** * Completed Bachelor’s degree in Pedagogy; * Availability to travel and work on weekends; * Availability to work in **Itumbiara \- GO**; **Desirable Specific Knowledge** * Pedagogical and administrative routines; * Basic computer skills (Microsoft Office); * Child and Adolescent Statute; * Educational legislation; * Customer service techniques; **Additional Information** **Selection Process Identification Number:** * **10646497/2026 SESI Itumbiara** **Selection Process Stages:** Stage – Resume Analysis Stage – Interview with Manager Stage – HR Evaluation *\*GERHC reserves the right to add or omit selection stages at its discretion.* **Employment Information:** **Work Location: Avenida Dom Pedro I, 273, Itumbiara, Goiás** **Available Positions: 1** **Scheduled Weekly Workload: 30 hours** **Work Schedule: 12:00–18:00** **Remuneration: R$ 2\.165** **Employment Contract: Indefinite-term** **Our Main Benefits:** Health Insurance: \[Co-payment] Meal and/or Food Allowance: \[Ifood] Profit Sharing Program (PPR) Individual Development Plan (PDI) Discount Club Scholarship Program Transportation Voucher Life Insurance Educational Incentives Corporate University Psychological Support GymPass (WellHub) Health and Quality of Life Initiatives Service Discounts: \[SESI and SENAI – GO] Employee Association Benefits * Employees hired under hourly contracts with weekly working hours equal to or less than 30 hours, as well as those hired under the intermittent regime per CLT Article 443, §3°, are not eligible for health insurance and scholarship benefits. * Hourly employees will receive the Meal/ Food Allowance benefit proportionally based on actual hours worked. * For hourly employment contracts, the scheduled weekly workload may vary upward or downward depending on class scheduling or operational demands. **Applications:** **Application Deadline: January 18, 2026 (Sunday)** Access our Selection Process Regulation to understand the rules and procedures governing our Institution’s selection process. Founded during the early industrialization movement in Brazil, SESI (Industry Social Service) began operations in Goiânia in the early 1950s alongside SENAI in Anápolis and the Federation of Industries of the State of Goiás (FIEG), which had been established slightly earlier. Initial initiatives included home education, medical and dental care, recreation, and sports—foundational pillars of the broad range of services offered today to workers, their dependents, and the community, aimed at promoting socioeconomic development. As an institution within the Federation of Industries of the State of Goiás (FIEG), SESI has consolidated itself as a hallmark of social responsibility by integrating high-quality education, health and occupational safety, leisure, and citizenship—services widely recognized by the community. With activity centers and holiday colonies located in Goiânia, Anápolis, Aruanã, Aparecida de Goiânia, Catalão, Itumbiara, and Rio Verde (service hub at SENAI Fernando Bezerra School), the institution extends its reach through mobile units offering leisure, culture, dentistry, health, and occupational safety services, temporarily installed at factories, associations, schools, and public spaces. The most recent initiative is “Cozinha Brasil,” a mobile unit through which SESI delivers nutritional education to underprivileged population segments. Faithful to its institutional mission, SESI operates dynamically and responsively across the entire state, focused on improving workers’ quality of life and strengthening industry. Our **MISSION** is to promote education, ensure safe working environments and healthy workers, thereby enhancing industrial productivity and socially responsible management. Our **VISION**, by 2027, is for SESI and SENAI to be recognized as industry partners and drivers of productivity and competitiveness. #### **To view completed SESI\-GO selection processes, click HERE.** Access our Selection Process Regulation to understand the rules and procedures governing our Institution’s selection process. **Also explore our job portals:** **SENAI** https://senaigo.gupy.io **FIEG** https://fieg.gupy.io **IEL** https://ielgo.gupy.io #### **For platform-related issues on Gupy—including password recovery, email address changes, or other inquiries—visit the Help Center link:** **Gupy \- Help Center \| Candidates** Access our Code of Ethics to learn about the guiding instrument that defines conduct standards, values, and ethics within our Institution.

João Silva
Indeed · HR