Description
Job Summary:
A professional responsible for telephone support, handling incoming and outgoing calls, registering orders and information, and resolving customer inquiries.
Key Highlights:
1. Customer and partner phone support
2. Order and information entry into the system
3. Resolution of inquiries regarding delivery timelines, products, and shipments
JOB: Telephone Support Agent
FUNCTION: Receive and make calls to customers and partner optical stores; register orders and information in the system; resolve inquiries regarding delivery timelines, products, and shipments; forward complex requests to the responsible department
SALARY: R$ 1.800,00 + R$ 450,00 VA + Medical Insurance + VT
WORK SCHEDULE: Monday to Friday, 7:42 AM to 6:00 PM (1:30 PM lunch break)
REQUIREMENTS: Completed high school education; strong verbal communication and active listening skills; patience and empathy in customer service; call center or customer service experience preferred
Employment Type: Full-time CLT
Compensation: Starting at R$1.800,00 per month
Benefits:
* Medical assistance
* Meal allowance
* Transportation allowance
Work Location: On-site