IT Professional

Description

Job Summary: IT professional for hardware and software technical support, operating system and network administration, and information security implementation. Key Highlights: 1. Comprehensive technical support (hardware/software) and system administration. 2. Preventive and corrective maintenance of IT equipment. 3. LAN and wireless network administration and monitoring. #### **Responsibilities** * Provide hardware and software technical support to users, ensuring resolution of issues on workstations and mobile devices. * Install, configure, and maintain operating systems (Windows, Linux, macOS) and corporate applications. * Perform preventive and corrective maintenance on IT equipment, including desktops, notebooks, and printers. * Administer and monitor local area networks (LAN) and wireless networks (Wi\-Fi), ensuring connectivity and service availability. * Implement and manage basic information security policies, such as antivirus, firewalls, and access control. * Manage and troubleshoot user accounts, permissions, and directory services (e.g., Active Directory). * Document technical procedures, system configurations, and knowledge bases to optimize support and training. #### **Requirements** * Completed technical or undergraduate degree in Information Technology, Computer Science, Computer Networks, or related field. * Proven experience (minimum 2 years) in technical support or system administration roles. * In-depth knowledge of Microsoft Windows operating systems (Server and Client) and experience with Linux (basic commands and administration). * Solid understanding of TCP/IP networking concepts, DNS, DHCP, VPN, and network hardware (routers, switches). * Experience with data backup and recovery systems, as well as infrastructure monitoring tools. * Ability to diagnose and resolve complex hardware, software, and network connectivity issues. * Familiarity with service desk management tools and ITIL (Information Technology Infrastructure Library). #### **Skills** * Technical Support (Hardware/Software) * Windows OS (Client/Server) * Linux (CLI/Shell Scripting) * TCP/IP Networking * Active Directory * Diagnosis and Troubleshooting * Virtualization (VMware/Hyper\-V) * Information Security (Basic) * Data Backup and Restoration ### **Employment Type:** CLT or PJ ### **Benefits:** Meal Voucher, Dining Room, Health Insurance, Dental Insurance, Life Insurance, Transportation Voucher, Profit Sharing and Results Program ### **Department:** Administrative \- Headquarters