Field Service Analyst

Description

Job Summary: Field Service professional providing on-site technical support, equipment and software management, and incident handling, with focus on systems, networks, and hardware. Key Highlights: 1. On-site technical support for hardware and software 2. Incident management and SLA compliance 3. Support for operating systems and networks Profile: Field service Scope: Responsibilities and Duties: Provide on-site technical support within the SLA established by the client; Perform equipment and software rollout and relocation, as well as incident handling and closure using the client's tool, managing the incident queue and ensuring SLA compliance; Provide support for operating systems, networks, Microsoft Office 365, and hardware and software troubleshooting; Provide support for fixed and mobile telephony, and perform asset inventory; Perform crimping and labeling of structured network cabling, and initial troubleshooting of network cabling; Technical support for notebooks, desktops, and printers Address: Zona da Mata (MG) Address: Rodovia LMG 850, nº 555 – Rodeiro/MG – CEP 36\.510\-000 Period: 04/05/2026 to 06/05/202 \- Monday to Friday, 08:00 to 17:00 Payment: R$180.00 per day Work Location: On-site