Information Technology Assistant

Description

Job Summary: Technical support professional to assist end users, install and configure equipment, and support network administration and system security. Key Highlights: 1. End-user technical support (on-site and remote) 2. Hardware and software installation and configuration 3. Support for network administration and system security **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break. **Level:** Not specified **Employment Type:** Not specified * Provide technical support to end users (on-site and remote) for hardware, software, and networks; * Install, configure, and update computers, printers, and peripherals; * Assist in preventive and corrective maintenance of equipment; * Monitor and log help desk tickets in the ticketing system; * Support local network (LAN/Wi\-Fi) administration; * Ensure basic system security (antivirus, backups, access control); * Document procedures and maintain an updated equipment inventory; * Collaborate on improvement initiatives and implementation of new technologies. **Requirements:** * Currently enrolled in or graduated from a bachelor's program in Information Technology, Computer Science, or related fields. **Preferred Qualifications:** * Basic knowledge of operating systems (Windows/Linux) and Microsoft Office suite; * Familiarity with computer networking and information security; **Benefits:** Education Assistance, Early Childhood Education Assistance, Parking, Profit Sharing, Health Insurance, Dental Insurance, E-learning Platform, Private Pension Plan, Life Insurance, Meal/Voucher Allowance, Transportation Voucher