Commercial Assistant

Description

Job Summary: The Commercial Assistant supports real estate sales processes—from customer service to administrative support and content production—with the aim of ensuring efficiency, organization, and an excellent customer experience. Key Highlights: 1. Comprehensive support for real estate sales and after-sales services 2. Creation of commercial videos and customer relationship management 3. Expansion of partnerships and participation in promotional events The **Commercial Assistant** is responsible for supporting real estate sales processes, engaging with customers from initial contact through to administrative support for the sales team. Responsibilities include managing proposals, organizing documents, tracking contracts, scheduling property visits, and updating internal systems. Additionally, this role directly contributes to enhancing the customer experience and optimizing commercial department performance—ensuring efficiency, organization, and accuracy in all communicated information. **Responsibilities:** * Production of commercial and corporate videos focused on sales, including monitoring construction progress and regularly updating published content; * Customer relationship management during the after-sales phase via online and in-person service, overseeing site visits and providing full support to ensure a positive experience throughout the entire property acquisition process; * Maintenance and expansion of relationships with real estate agencies and commercial partners, identifying new business opportunities and contributing to the success of real estate launches; * Active participation in events and promotional activities, supporting execution, organization, and promotion of commercial and marketing initiatives; * Organization of sector-related information and documentation control, collaborating closely with the sales team to ensure operational efficiency, accuracy, and alignment. **Requirements:** * Prior experience in commercial customer service and after-sales activities; * Proficiency in video and visual content creation; * Excellent communication skills and ability to build and maintain long-term relationships; * Proactivity, organizational skills, and autonomy in daily work; * Brazilian driver’s license (Category B).