Customer Service

Description

Job Summary: This customer service operator handles online order picking, supports the store in packing and restocking, and requires flexibility in a dynamic environment. Key Highlights: 1. Dynamic and varied routine requiring flexibility and agility 2. Essential support work for the store in packing and restocking 3. E-commerce environment focused on goals and deadlines **Position: Customer Service Operator** **Locations:** * Zaffari Bourbon Assis Brasil \- Av. Assis Brasil \- São João \- Porto Alegre **Requirements:** Availability and willingness to learn Must be at least 18 years old Completed high school or currently enrolled in the final year of high school **Schedule:** Monday to Friday according to store-specified shifts, plus one Saturday every 15 days. No work on Sundays or holidays. **Compensation and Benefits** Salary R$1\.703,00 \+ Transportation allowance \+ On-site cafeteria and meals (at no additional cost to the employee) **Responsibilities:** Picking orders placed via the supermarket's digital platform. * Some days will be calmer while others more dynamic — the routine can vary significantly, demanding flexibility and agility; * During periods with no orders to pick, our contribution will be essential in supporting the store, both in packing and product restocking; * Store leadership manages multiple fronts simultaneously; therefore, communications may occasionally come with greater urgency or intensity — this is part of the natural pace of a dynamic environment; * The work shift involves standing and moving around the facility. * As this is an e\-commerce operation, we handle tighter goals and deadlines — time awareness and prioritization are constant and challenging. Employment Type: Full-time, Direct Hire (CLT) Pay: Starting from R$1\.700,00 per month Benefits: * Transportation allowance Selection Question(s): * Have you previously worked at Zaffari? * Which Zaffari location would you like to apply for, please? Education: * High school diploma (Mandatory) Work Location: On-site