Support Assistant II

Description

Job Summary: Ensure efficient vehicle maintenance tracking, keeping customers and internal departments informed about service status, ensuring organization and traceability. Key Highlights: 1. Vehicle maintenance tracking and deadline monitoring 2. Communication with customers and internal departments 3. Recording and updating maintenance information in the system Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. **Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.** Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. **Job Objective** Ensure efficient vehicle maintenance tracking, keeping customers and internal departments informed about service status, guaranteeing organization, traceability, and accurate updating of information in the internal system. **Responsibilities** * Track vehicle maintenance services with workshops; * Monitor deadlines, status, and release of maintenance activities; * Report maintenance progress and completion to customers; * Interact with internal departments including Network, Operations, Support, and Customer Service; * Record and update maintenance information in the SOULOG system; * Ensure proper communication among all parties involved in the process. **Requirements** * Completed high school education (technical or higher education in related fields is desirable); * Experience with administrative or operational routines related to maintenance/fleet; * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Basic knowledge of systems and IT; * Experience with maintenance management systems is a plus. **Work Location** * **Porto Alegre – RS** * **Campo Bom – RS** **Apply now and Vibe with Us!**