Job Summary: The Relationship Assistant serves the public through various channels, supports document issuance, organizes student recruitment activities, and strengthens relationships with served audiences. Key Highlights: 1. Multichannel service and documentation support. 2. Organization of student recruitment and course promotion activities. 3. Focus on agile and high-quality service. **About the Position:** **The Relationship Assistant is responsible for** serving the public across multiple channels, supporting document issuance, organizing student recruitment activities, promoting courses, and coordinating requests with internal departments. **The main challenge is** ensuring agile and high-quality service while balancing diverse demands and strengthening relationships with served audiences. **Responsibilities and Duties** **Main Responsibilities:** * Provide public service across multiple channels and corporate areas, as required * Issue student certificates/documents, both in-person and online * Monitor and manage the department’s e\-mail * Execute all necessary tasks related to service delivery * Distribute course promotional materials in physical University spaces * Conduct proactive outreach to prospective students * Participate in booths and fairs * Consult relevant departments regarding service issues, such as Events, Finance Department, Treasury **Requirements and Qualifications** **Prerequisites:** * Completed high school education * Experience in public service **Desired Skills and Competencies:** * Resilience * Focus, planning, and organization * Excellent communication and active listening skills * Proactivity * Ability and enthusiasm for teamwork * “Spark in the eyes” (self-motivation and genuine interest) **Additional Information** **Our Benefits Package:** * Health and dental insurance * Discount on academic tuition fees (undergraduate, graduate, extension/language courses) * Supplementary private pension plan * University cafeteria * Christmas recess * Nursing rooms * Childcare reimbursement * Free parking * Transportation allowance *If you believe education transforms people and are motivated by challenges*, ***JOIN PUCRS!*** At PUCRS, we believe every person can transform the world—and that belief drives us daily to become everything we can be. Here, tradition and innovation walk hand in hand to create a unique ecosystem integrating **education, health, research, culture, and innovation**. More than seven thousand collaborators bring to life a plural and creative community guided by solidarity, family spirit, and the conviction that knowledge transforms realities. Because of all we can be, we open pathways to new learning opportunities, meaningful connections, and positive societal impact. **Explore the diverse operational areas that embody who we are:** * 7 Schools (Undergraduate, Graduate, Research, and Continuing Education) * 5 Institutes (PUCRS Brain Institute, Culture Institute, Geriatrics and Gerontology Institute, Pró\-Mata Environmental Institute, Petroleum and Natural Resources Institute) * PUCRS São Lucas Hospital * Museum of Science and Technology * Central Library * Events Center * Sports Park * Scientific and Technological Park (Tecnopuc) * Labelo \- PUCRS Specialized Laboratories in Electroelectronics * And much more...