




Job Summary: Support and implementation analyst responsible for in-person and remote support, technical consulting, software configuration, training, and assistance for Payroll Systems, with a focus on public agencies. Key Highlights: 1. In-person and remote support for Payroll Systems 2. Technical consulting and software configuration for public agencies 3. User training and continuous service improvement **As a support and implementation analyst, you will be responsible for:** * Providing on-site support at the client’s premises for Payroll System implementation, training, and technical assistance. * Delivering technical consulting for systems and/or business rules; * Configuring and parameterizing the software according to each public agency’s specific requirements, ensuring compliance with current legislation; * Conducting in-person and remote training sessions for system users, enabling them to properly use available features and proposing process improvements; * Providing technical support—clarifying doubts and resolving issues—both on-site and remotely; * Documenting relevant information regarding support activities, contributing to continuous service improvement. **Minimum Requirements to Participate in the Selection Process:** * Bachelor’s degree in Human Resources—currently enrolled or completed; * Availability for travel and valid Class B driver’s license; * Experience with payroll closing. **Non-mandatory but advantageous qualifications for your application:** * Experience in technical support and/or implementation of HR/Personnel systems in public or private agencies; * Knowledge of legislation and regulations applicable to HR/Personnel in the public sector. **If you identify with any of the competencies listed below, your career may be here:** * Clear, concise, and empathetic communication—what we call “People Enchanters”; * High level of commitment to clients, treating their needs as our own to ensure legal deliverables for public entities; * Investigative mindset, as challenges often go beyond the obvious, requiring testing through unconventional approaches; * Collaborativeness is one of the greatest strengths of our professionals, as we recognize that public administration involves numerous specific laws and regulations, demanding a high degree of cooperation across teams. **Check out the benefits and differentiators offered by a market-leading technology company, awarded by GPTW:** * Meal Voucher – R$ 40.00 per working day; * Food Voucher – R$ 243.00 per month; (Totaling R$ 1,000.00 in meal/food vouchers) * Meal advance for travel – (R$ 30.00 for lunch and R$ 30.00 for dinner); * Unimed Health Plan – 50% covered for the holder and 50% for children up to age 18; * Dental Plan – 50% covered for the holder and 50% for children up to age 18; * Transportation Voucher; * Education Allowance – Strong encouragement for continued learning; * Daycare Assistance – For children under age 6; * Birthday Day Off – Flexible time off; * Referral Bonus (R$ 300.00 gift card); * Anniversary Gift; * Life Insurance / Funeral Assistance; * Healthy Day; * Quick Massage. Workload: 40 hours per week (8:00 AM–5:00 PM, Monday–Friday) ... and much more!


