Job Summary: An IT support intern responsible for documenting IT infrastructure, managing inventory, and providing in-person and remote Level 1 support. Key Responsibilities: 1. Update and create IT infrastructure documentation 2. Update inventory/stock control spreadsheets 3. Respond to Level 1 support tickets and resolve equipment issues As an intern in the IT Support department, you will be responsible for updating and creating IT infrastructure documentation, updating inventory/stock control spreadsheets for company equipment and peripherals, responding to in-person and remote Level 1 support tickets (via remote access tools), and resolving issues related to IT equipment and peripherals.