Description
Job Summary:
This role involves providing customer support via phone and remote access, resolving demands, and continuously studying system functionalities.
Key Highlights:
1. Customer support and technical assistance via telephone and remote access
2. Continuous study of system functionalities
3. Dynamic, proactive profile committed to good interpersonal relationships
**RESPONSIBILITIES:**
Responsibilities:
* Address inquiries, resolve requests, deliver system features and modules via telephone and remote access; on-site support may be required when necessary.
Continuous study of system functionalities.
* Education: High school diploma and/or technical degree in Information Technology/IT or related fields;
* Knowledge/Skills: Experience in this role, knowledge of IT, technical support, help desk, and remote customer service;
* Dynamic profile, strong interpersonal skills, proactivity, and commitment.
**REQUIREMENTS:**
Requirements: Dynamic profile, strong interpersonal skills, proactivity, and commitment.
**WORK SCHEDULE:**
Work Schedule: Monday to Friday, 8:00 AM to 6:00 PM.
**BENEFITS:**
Benefits:
* Transportation Voucher (VT);
* Meal Voucher (VR).
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