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Job Summary: Responsible for ensuring service quality of meter reading, training teams, analyzing reading routes, and handling customer complaints. Key Highlights: 1. Participate in the quality committee and propose improvements 2. Conduct technical training for meter readers and supervisors 3. Analyze route effectiveness reports **SALARY R$ 2.875,73** **WORK HOURS:** Monday to Friday, 8 AM to 5 PM with a one-hour lunch break; Saturdays until 12 PM. **BENEFITS:** Meal allowance, life insurance, health plan, dental plan. **RESPONSIBILITIES:** Participate in the quality committee by compiling area-specific information and presenting improvement suggestions for the meter reading process; Conduct periodic technical training for meter readers and supervisors: training on reading measurement equipment and delivering bills; training on issuing service notes to ensure service quality; Systematically analyze route effectiveness reports, verifying completed and incomplete readings, and reporting and proposing process improvements; Handle various customer complaints regarding services provided by your team—meter reading and bill delivery—as well as monitor receipt of reading files; Ensure your team meets the targets established by the contracting party. **REQUIREMENTS:** Technical course in Electrotechnology; Bachelor’s degree in progress in Business Administration or Production Engineering is desirable; Basic Microsoft Office proficiency; Basic knowledge of electricity; Basic knowledge of: Quality and Environment, Occupational Safety and Health. **INTERESTED CANDIDATES SEND RESUMES TO:** RH05@INTERLIGRH.COM.BR WHATS: (48) 9153 7395 Minimum Education Level: Bachelor's Degree
