Administrative Assistant

Description

Job Summary: The Administrative Assistant will greet and support the Administrative Manager in relationship management and organizational processes at the culinary school. Key Highlights: 1. Working in a dynamic culinary school environment 2. Focus on student relationship management and process organization 3. Opportunity for teamwork and administrative development The **Gourmet Institute** is Brazil's largest culinary school, with over 160 campuses. We transform the lives of our students—personally, professionally, and financially—through culinary arts. Join our team and help transform lives! **Administrative Assistant:** Receptionist and responsible for administrative processes, supporting the Administrative Manager in relationship management and organization. **Relationship Management:** \* Greet and assist visitors arriving at the franchise; \* Handle telephone inquiries; \* Provide customer service; \* Enter student history into the system; \* Review student history before any contact; \* Print customer satisfaction surveys; \* Assist the administrative manager; **Organization:** Contact accounting as needed; Operate credit card machines to complete payments; Update the system (classes, pricing, attendance, transfers, etc.); Manage delinquency control; Issue contracts; Assist the administrative manager in closing the franchise payroll; Receive and verify incoming goods; Open or close the unit upon request. We seek candidates with aptitude for administrative tasks, strong interpersonal communication skills, and teamwork ability; high school diploma is required, and candidates may be pursuing their first undergraduate degree. **Candidate Profile:** Alignment with administrative tasks; Interest in procedural work; Experience in secretarial functions; Student and instructor support; Proficiency in Microsoft Office (Excel and Word); Experience in collections and uniform sales. Work Schedule: Monday to Friday, 1:30 PM to 10:30 PM Saturdays, 8:00 AM to 2:00 PM (every other Saturday) Compensation: Base Salary: R$ 1700.00 Benefits: Transportation Voucher (VT) Meal allowance Performance bonus Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position Pay Range: R$1\.750,00 \- R$2\.300,00 per month Benefits: * Dental insurance * Meal voucher * Transportation voucher Education: * High school diploma (Mandatory) Experience: * Microsoft Excel (Mandatory) * Administration (Preferred) * Customer service (Preferred) Work Location: On-site