Hotel Receptionist

Description

Job Summary: Answering phone calls and in-person guest and visitor inquiries, managing reservations, providing information and assistance, handling cash transactions, and supporting general guest requests. Key Highlights: 1. Excellent verbal and written communication 2. Organization and attention to detail 3. Proactivity and problem-solving ability **BM Vagas, in partnership with a hospitality company, is seeking a Receptionist in Canasvieiras, Florianópolis – SC.** Responsibilities: Answering phone calls and in-person guest and visitor inquiries. Performing check-in and check-out procedures. Managing reservations and generating reports. Providing guests with information and assistance regarding the hotel and the city. Handling cash and managing accounts. Supporting general guest requests and selling tours. Requirements: Completed high school education. Prior experience in customer service. Proficiency in computer applications (Microsoft Office suite). Availability to work rotating shifts, including weekends and holidays. Skills: Excellent verbal and written communication. Organization and attention to detail. Proactivity and problem-solving ability. Strong interpersonal skills and ability to work in a team. Familiarity with hotel property management systems (PMS). **Working Hours and Salary** 12×36 shift schedule from 08:00 to 20:00. Salary of R$2373.60 + Transportation Allowance