Network Support Technician

Description

Job Summary: Ensure the best connectivity experience for store tenants and customers by operating on the technological front line of a dynamic shopping center. Key Highlights: 1. Direct involvement in connectivity and network infrastructure management 2. Consultative technical support with a focus on customer satisfaction 3. Dynamic environment with technological challenges in Itajaí You will be the key piece ensuring our Shopping Center's operations never stop! Your mission is to guarantee that store tenants and customers enjoy the best connectivity experience, working directly on the technological front line of one of Itajaí's most dynamic environments. **Your day-to-day responsibilities:** * **Connectivity Management:** Configuration and installation of network assets (routers, switches, modems, and ONUs). * **Cutting-edge Infrastructure:** Implementation and maintenance of structured cabling and fiber-optic networks. * **Wi-Fi Optimization:** Diagnosis and tuning of wireless networks to ensure maximum coverage and speed. * **Consultative Support:** Direct technical support to store tenants, resolving incidents promptly and with a focus on satisfaction. **What we are looking for in you:** * Technical proficiency in network configuration and infrastructure. * Practical knowledge of fiber-optic splicing or connectorization (a plus). * Problem-solving mindset, strong communication skills, and affinity for working with people. **Work Schedule:** 6x1 rotating shift (Monday to Friday, 10:00 AM–6:30 PM; Saturday, 10:00 AM–5:30 PM) at the Itajaí/SC city center. **What benefits do our employees receive?** * Transportation allowance * Meal allowance of R$26.30 per workday * Monthly performance bonus based on monthly targets, up to R$200.00 * Dental plan (no payroll deduction) * Health insurance (with co-payment) * Life insurance * Career development plan Job Type: Full-time, Permanent CLT contract Compensation: R$1.969,20 – R$2.188,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * What is your salary expectation? Work Location: On-site