Browse
···
Log in / Register
Job Summary: Join a high-performance team supporting our Human Capital Management (HCM) People Management product, ensuring service quality and driving the tech ecosystem forward. Key Highlights: 1. Make a difference in customers' lives with empathetic and intelligent support. 2. Continuous learning and challenges that foster daily growth. 3. Collaborate in agile teams focused on value and exceeding expectations. At Senior, technology is built by collaborative teams—autonomous, responsible, and focused on delivering real business impact. You’ll work on solutions that evolve continuously, tackling concrete challenges and participating in decisions that shape products used by thousands of companies. To drive the tech ecosystem with us, learn more about Senior’s Technology Manifesto. **ABOUT THE CHALLENGE:** Do you believe you can transform the experience of those on the other side? Here, every interaction is an opportunity to make a difference in our customers’ lives! Our purpose is to help achieve the best results—guiding with empathy and intelligence to maximize delivery outcomes. Here, routine gives way to continuous learning and challenges that help us grow every day! This role focuses on supporting our Human Capital Management (HCM) People Management product. You’ll join a high-performance team passionate about delivering value and delighting our customers! We work with focus, agility, and great care to meet deadlines and exceed expectations. Our customers and channels are spread across Brazil! If you love challenges and want to be part of something big, this is your place! **KEY RESPONSIBILITIES:** * Ensure service quality by monitoring KPIs and strengthening relationships with internal and external customers; * Prioritize wisely amid multiple demands; * Collaborate with other teams, maintaining close and efficient communication; * Identify and proactively respond to risks or crises with keen, proactive attention; * Share knowledge with the team and customers, acting as a multiplier for topics within your area of expertise. **WHAT WE EXPECT FROM YOU:** * Solid experience with Payroll and eSocial system processes; * Sharp logical reasoning; * Completed undergraduate degree in Administration, Accounting, or related fields aligned with our product. **WHAT COULD ENHANCE YOUR APPLICATION:** * Basic understanding of Web Services/APIs; * Basic SQL command knowledge for queries. **Our Benefits:** * Medical and Dental Plan; * Life Insurance; * PPLR – Profit and Results Sharing Program; * Wiipo Card with flexible benefits; * Wiipo Club offering exclusive discounts and advantages; * TotalPass – Gym and wellness benefit; * OnHappy – Travel advantage benefit; * Banked Hours; * Citizen Company: Extended maternity and paternity leave; * Birth Assistance; * PET Assistance; * Senior Corporate University; * Career Development Plan. **Our Senior Way of Being:** Our culture respects individuality and empowers people through innovation, collaboration, and autonomy. We believe in plurality—because experiences and perspectives are unique, offering opportunities that embrace diversity of people and thought. It’s precisely this approach that enables us to achieve outstanding results, driving customer success through the dedication of incredible people. These details are specific to this opportunity, but you can explore all our open positions and learn more about being a Senior professional on our careers page: senior.com.br/carreiras **We Are More Senior!** We are a Brazilian company recognized as one of the country’s largest software developers for enterprise management. With over 35 years of history and nationwide presence, we drive digital transformation for thousands of companies through technology. We’ve expanded into international markets with the acquisition of a company in Colombia, strengthening our presence across Latin America. The quality of our solutions stems from the work of over 3\.600 professionals and a comprehensive portfolio designed for top-tier performance. Guided by our purpose—“Empowering People and Accelerating Business”—we’ve been recognized eight times as a Great Place to Work®. We continue growing consistently, valuing people, culture, and collaboration—because accelerating the future is fundamental to who we are. Discover more about us at www.senior.com.br or follow our content on social media:
