Collections Assistant

Description

Job Summary: The Collections Assistant will be responsible for controlling and monitoring the customer portfolio, directly performing collection, negotiation, and financial department support activities. Key Highlights: 1. Direct involvement in collections and negotiation with customers 2. Essential support for financial and administrative routines 3. Opportunity to develop communication and organizational skills The Collections Assistant will be responsible for controlling and monitoring the customer portfolio, directly performing collection, negotiation, and financial department support activities. Main Responsibilities: * Conduct collection from delinquent customers via phone, WhatsApp, and e\-mail * Negotiate payment terms, amounts, and conditions * Monitor accounts receivable and update payment statuses * Issue bank slips, send payment confirmations, and reconcile payments * Maintain updated records and information in the system * Support administrative and financial routines of the department * Attend to customers in a courteous, professional, and objective manner * Meet deadlines and targets established by the company Desired Qualifications: * Strong verbal and written communication skills * Organization, responsibility, and attention to detail * Basic knowledge of administrative/financial routines * Prior experience in collections is a plus Employment Type: Full-time, CLT Permanent Contract Benefits: * Meal allowance Work Location: On-site Employment Type: Full-time, CLT Permanent Contract Salary: R$2\.350,00 \- R$2\.550,00 per month Benefits: * Meal allowance Work Location: On-site