Internal Collections Agent

Description

Job Summary: Professional to handle collections, customer service, and administrative tasks using internal systems and negotiating with delinquent customers. Key Highlights: 1. Required experience in collections and customer service. 2. Work involving negotiation and online customer support. 3. Must be organized, proactive, and willing to learn. Position with **working hours from 8 AM to 6 PM, Monday to Friday.** **Prior experience in collections is required**, along with customer service, administrative tasks, and proficiency in Microsoft Office. Department responsibilities: generating bank payment slips (boletos), providing customer service, negotiating with delinquent customers, collecting payments for company services, and collecting from individuals. Customer service is conducted online via the company's internal systems. **Being organized and proactive, as well as having a willingness to learn and develop, is essential.** Employment type: Full-time, CLT (Consolidation of Labor Laws) permanent position Compensation: R$1.900,00 - R$4.000,00 per month Benefits: * Dental care assistance * Commercial partnerships and discounts * Profit-sharing program * Meal allowance * Transportation allowance Education: * Completed high school (Mandatory) Experience: * Collections (Mandatory) Work location: On-site