Administrative Assistant/Collections

Description

Job Summary: The collections assistant will be responsible for managing and monitoring the customer portfolio, directly performing collections, negotiation, and financial department support activities. Key Highlights: 1. Direct involvement in collections, negotiation, and financial support 2. Communication with customers via telephone, WhatsApp, and email 3. Opportunity to assist administrative and financial routines The collections assistant will be responsible for managing and monitoring the customer portfolio, directly performing collections, negotiation, and financial department support activities. Main Responsibilities: * Conduct collections from delinquent customers via telephone, WhatsApp, and e\-mail * Negotiate payment terms, amounts, and conditions * Monitor accounts receivable and update payment statuses * Issue invoices, send payment confirmations, and process payment clearances * Maintain updated records and information in the system * Assist administrative and financial routines of the department * Attend to customers in a courteous, professional, and objective manner * Meet deadlines and targets established by the company Desired Qualifications: * Strong verbal and written communication skills * Organization, responsibility, and attention to detail * Basic knowledge of administrative/financial procedures * Experience in collections is a plus Employment Type: Full-time, CLT (Consolidation of Labor Laws) Benefits: * Meal allowance Work Location: On-site Employment Type: Full-time, CLT (Consolidation of Labor Laws) Benefits: * Meal allowance Compensation: R$2\.369,00 \- R$2\.569,00 per month Benefits: * Meal allowance Work Location: On-site