Night Shift Call Center Agent

Description

Job Summary: Phone, email, chat, and WhatsApp support to resolve customer inquiries and issues, with a focus on technology and human interaction. Key Highlights: 1. Opportunities for professional growth and development 2. Work environment that values employee happiness and well-being 3. No prior experience required **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are an inclusive company embracing diversity—and we want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone support to answer questions and provide quick solutions to customers, guiding them step-by-step to resolve issues. Support is delivered via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Also open to first-time job seekers. No experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service), sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Permanent CLT contract Compensation: R$1.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com