Call Center Operator

Description

Job Summary: The professional will handle telephone, email, chat, and WhatsApp communications to answer questions, provide solutions, and guide customers through problem resolution. Key Highlights: 1. An environment that values employee happiness and well-being. 2. Opportunities for growth and development. 3. A company that embraces diversity, with or without experience. **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well\-being. **Career Path at AeC** At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities:** Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step\-by\-step through problem resolution. Work will be conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, and night), part\-time schedules, 6x1 or 5x2\. Entry\-level positions also available. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center) agent, sales agent, teleoperator, interaction specialist, operator, etc., is considered advantageous. **Here, you’ll find cutting\-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Permanent CLT contract Compensation: R$1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Following the format: @(gmail, outlook, yahoo, icloud).com