Call Center Agent - Night Shift

Description

Job Summary: Join AeC, a market-leading customer relationship company providing telephone, email, chat, and WhatsApp support to resolve customer inquiries and guide them. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Development priority: promotions starting from the third month 3. Embraces diversity, with or without experience **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, guiding them step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, sales representative, SAC, sales, teleoperator, interaction expert, operator, etc., is considered a plus. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: CLT (Permanent) Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site