Call Center Agent

Description

Job Summary: Join AeC and provide telephone, email, chat, and WhatsApp support, delivering quick solutions and guiding customers step-by-step to resolve issues. Key Highlights: 1. Growth opportunities and a wellness-oriented environment 2. Development and internal promotion program starting from the third month 3. A company that embraces diversity, with or without experience **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from the third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions and deliver quick solutions to customers, while guiding them step-by-step to resolve issues. Work via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive customer service agent, sales representative, customer service center (SAC) agent, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Full-time CLT Compensation: R$1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site