Technical Reception Leader

Description

Job Summary: This professional will be responsible for ensuring customer service quality, promoting products, coordinating the technical reception department, and managing customer satisfaction. Key Highlights: 1. Coordinate the technical reception department 2. Monitor the issuance of service orders 3. Handle customer complaints and promote solutions **Description:** Ensure service quality and responsiveness to customers; Promote product and service offerings; Coordinate the technical reception department; Track customer satisfaction indicators and drive goal achievement; Coordinate the service scheduling roster and direct service delivery; Monitor the issuance of service orders; Handle customer complaints and promote solutions; Ensure optimal presentation of the technical reception area; Maintain pricing policies, discounts, and payment terms; **Compensation Notes:** Not disclosed