Executive Maître

Description

Job Summary: We are seeking an Executive Maître with practical leadership skills, organizational ability, and a strong focus on service excellence, service standardization, and operational results—demonstrating strong floor presence and leadership by example. Key Highlights: 1. Practical leadership and focus on excellence in service and results. 2. Strong presence on the floor, leading through customer experience. 3. Opportunity to train and develop teams with continuous feedback. **Executive Maître – Juazeiro do Norte/CE** We are looking for an Executive Maître with a profile of practical leadership, organization, and focus on service excellence, service standardization, and operational results. We seek a professional with strong floor presence who leads by example and directly engages in customer experience, team management, and operational performance. **Main Responsibilities:** · Lead the dining room team, reception, restrooms, cashier, and support staff; · Ensure high service standards, team conduct, and appearance; · Serve as operational leader during peak hours; · Organize dining room routines (opening, briefing, peak hours, and closing); · Monitor wait times, table turnover, and operational flow; · Ensure commercial execution: reservations, events, upselling, and sales suggestions; · Integrate dining room, bar, and kitchen to reduce operational errors; · Support delivery operations, ensuring order quality and accuracy; · Train and develop the team with continuous feedback; · Resolve conflicts with customers and team members. **What We Expect in Practice:** · Standardized service and customer experience; · Smooth operations with reduced errors and rework; · Increased average ticket and additional sales per table; · Efficient control of wait times and table turnover; · Effective integration among dining room, kitchen, bar, and delivery; · Consistent monitoring of performance indicators (KPIs). **Requirements:** · Completed high school education; · Proven experience as Maître, Dining Room Supervisor, or in service leadership roles; · Strong hands-on leadership and operational involvement; · Excellent communication and professional demeanor; · Commercial mindset with a focus on hospitality; · Flexible availability; · Availability to work weekends. **Work Schedule:** · Rotating 6x1 schedule (1 fixed weekly day off + 1 Sunday per month); · Morning shift: 11 AM–2 PM (unit opening); · Afternoon break; · Night shift: 6 PM–11 PM (until closure). **Compensation and Benefits:** · Fixed salary: R$ 4.500,00; · Performance bonus; · On-site meals; · Health insurance via voluntary enrollment (optional); · Day off. **Additional Information:** · Travel assistance; · Housing assistance. If you possess leadership qualities, organizational skills, and strive for operational excellence, we want to meet you! Payment: R$4.500,00 per month Benefits: * Housing allowance Possibility of relocation/moving: * João Pessoa, PB: Willing to relocate to the job location with company support (Mandatory) Education: * High school diploma (Mandatory) Workplace: On-site