Receptionist

Description

Job Summary: We are seeking a dynamic and proactive Receptionist to work in a beauty and spa coworking space, serving as the first point of contact and playing a fundamental role in customer service. Key Highlights: 1. Dynamic, proactive professional with excellent communication skills 2. First point of contact and a key role in customer service 3. Work environment that values effort **Position:** Receptionist (Fixed Salary \+ Commission) **Location:** Downtown Balneário Camboriú, SC **Employment Type:** CLT / Full-time **Working Hours:** Business hours (Monday to Friday) **About the Opportunity** We are looking for a **dynamic, proactive professional with excellent communication skills** to serve as a Receptionist at our beauty and spa coworking space in **Downtown Balneário Camboriú**. If you are organized, comfortable interacting with the public, and seeking a workplace that values effort through a **competitive fixed salary plus commission**, this is your opportunity! **Responsibilities and Duties** The Receptionist will be the company’s first point of contact and play a fundamental role in organizing and delivering customer service. Key responsibilities include: * **Customer and Visitor Reception:** Warmly and professionally receive, identify, and direct customers and partners. * **Lead Handling and Qualification:** Conduct initial contact and service for leads (potential customers) via WhatsApp, qualify initial demand, and route to responsible departments. * **CRM Management:** Maintain an up-to-date CRM system, recording all customer interactions and relevant information. * **Schedule Management:** Manage meeting schedules, appointments, and office room bookings to ensure daily operational efficiency. * **Environment Organization:** Ensure the reception area and common spaces remain organized and well-presented. * **Administrative Support:** Assist with routine administrative tasks as needed. **Requirements and Qualifications** * Proven prior experience as a Receptionist, in Customer Service, or related fields. * Excellent verbal and written communication skills. * Proficiency in Microsoft Office (Word, Excel) and familiarity with systems (CRM). * Organizational skills, punctuality, and proactivity. * Residency in Balneário Camboriú or neighboring cities. **Compensation and Benefits** * **Salary:** To be discussed. * **Compensation Structure:** **Fixed Salary** \+ **Commission** based on performance and service goals. * Additional benefits to be discussed during the interview. Job Type: Full-time CLT