Description
Job Summary:
Lead the E-commerce and Growth strategy for the owned channel, ensuring revenue growth, conversion, profitability, and recurrence.
Key Highlights:
1. Strategic leadership in E-commerce and Growth.
2. Focus on customer acquisition, digital media, and qualified traffic.
3. Culture of experimentation and data-driven decision-making.
Description:
* Bachelor's degree in Business Administration, Marketing, Engineering, Economics, or related fields;
* Solid experience managing an owned E\-commerce platform, preferably in DTC or omnichannel models;
* Strong expertise in customer acquisition, digital media, and growth of qualified traffic;
* In-depth knowledge of:
* Performance metrics and full-funnel analytics
* CRO, SEO, and CRM
* Growth methodologies and experimentation frameworks
* Strategic, analytical, and results-oriented profile with clear business vision;
* Ability to lead multiple initiatives simultaneously, with strong organization, prioritization, and critical thinking skills;
* Excellent communication skills and ability to collaborate across departments and with external partners.
Advantages (not mandatory):
* Experience with marketplaces (Mercado Livre, Amazon, Shopee, etc.);
* Proficiency in analytics, media, CRM, and automation tools;
* Advanced English and/or Spanish.
* Lead the E\-commerce and Growth strategy for the owned channel, ensuring revenue growth, conversion, profitability, and recurrence;
* Define and execute portfolio, product, and promotion strategies while continuously monitoring their KPIs;
* Own the customer acquisition strategy, integrating media for acquisition, CRO, SEO, and CRM;
* Define, monitor, and improve key full-funnel KPIs: acquisition, conversion, average order value, CAC, LTV, margin, retention, and repeat purchase;
* Coordinate customer acquisition, CRO, SEO, and CRM initiatives to ensure an integrated top-, mid-, and bottom-of-funnel growth perspective;
* Integrate and oversee technology tools and platforms (e.g., middleware, ERPs, etc.);
* Build and lead a continuous testing and experimentation agenda (Growth), with clear hypotheses, effective prioritization, rapid learning, and scalable implementation;
* Transform data into actionable business decisions through deep analysis and practical recommendations;
* Contribute to defining the brand’s channel strategy, clarifying the role of E\-commerce within the broader ecosystem (website, marketplaces, WhatsApp, B2B);
* Support branding and awareness initiatives, linking top-of-funnel activities with performance and long-term growth;
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