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Job Summary: We are looking for communicative, proactive, and customer-oriented individuals who are passionate about delivering exceptional service to join our sales team, with an emphasis on consultative and delightful customer service. Key Highlights: 1. Consultative and delightful customer service 2. Focus on sales and shopping experience 3. Opportunity for growth and development Join Grupo Casas Bahia, Brazil’s largest and most innovative retail group, with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of continuous growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We’re ready to welcome you! **Here, total dedication has never been stronger!** **Responsibilities and Duties** **What your day will look like in this awesome team \=)** **We’re looking for communicative, proactive, and customer-oriented individuals who are passionate about delivering exceptional service to join our sales team!** * Provide consultative and delightful customer service and foster customer loyalty—both in physical stores and across digital channels; * Understand customer needs and recommend the most suitable products, always focusing on enhancing the shopping experience; * Sell products and financial services (such as the Casas Bahia and Ponto Frio credit cards, CDC loans, and insurance), and assist customers with the banQi, Casas Bahia, and Ponto mobile apps; * Support customers with payments, product exchanges, and post-sales service; * Maintain store organization, ensure proper product display, and assist in creating promotional posters and materials; * Work toward goals and challenges, with a results-driven mindset and strong teamwork. **Requirements and Qualifications** **Desirable:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Comfort working with targets and a results-oriented mindset; * Organizational skills and daily proactivity in the store environment; * Interest in learning about products, financial services, and technology. **Preferred qualifications include:** * Prior sales experience in retail; * Previous experience working with performance targets or public-facing customer service; * Basic familiarity with mobile apps and digital tools. **Additional Information** **Additional Information:** Work Location: BRUSQUE \- SC Business Hours 6x1 Shift Schedule Work Model: In-person **Some benefits you’ll enjoy with us:** Wellhub and/or Gympass Sesc Membership Meal Allowance Transportation Allowance Birthday Day Off Dr. Saúde (Telemedicine and free psychological support for you and your family) Medical Assistance Dental Assistance Acolher Program (Free retirement, financial, and legal consulting, plus social support) Pregnancy Program Baby Layette Mom Card Extended Maternity and Paternity Leave Private Pension Plan Discount Club (Up to 70% off products and services) Employee Store Life Insurance Funeral Assistance Corporate University Discounts on All Group Products **\#JOINCASASBAHIAGROUP** **All our opportunities are open to both internal and external applicants**. **Employees**, please access our internal recruitment policy on **Service Now** to review program requirements and guidelines. *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Our journey is marked by resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to deliver solutions and engage in face-to-face conversations makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we bring to you and all Brazilians, we welcome you warmly—feel at home and explore our career opportunities at Grupo Casas Bahia.*
