IT Analyst - Infrastructure

Description

Job Summary: A technical support professional responsible for ensuring the proper functioning of IT infrastructure, systems, and software, thereby contributing to operational continuity and improvement of technological processes. Key Highlights: 1. First-level technical support (hardware, software, and network) 2. Installation, configuration, and maintenance of equipment 3. Support in implementing new technological solutions Zah Empreendimentos expects this professional to provide technical support to company users, ensuring the proper operation of the IT infrastructure, systems, and software used in daily operations, thereby contributing to business continuity and enhancement of technological processes. **Education and Experience** * Currently pursuing or completed a bachelor's degree in technology-related fields; * Experience in infrastructure and software services; * Knowledge of the real estate market is a plus; **Main Responsibilities** * Provide first-level technical support to employees (hardware, software, and network); * Perform installation, configuration, and maintenance of computers, laptops, and other equipment; * Install, update, and configure corporate software and operating systems; * Support administration of network infrastructure, including cabling, switches, routers, internet access, and other on-site technology-related tasks; * Conduct preventive and corrective maintenance on IT equipment; * Support implementation of new technological solutions and infrastructure improvements. **Our Benefits** * Health and dental insurance plan "Tem Mais Saúde"; * MediQuo, an online platform for medicine/therapy/nutrition; * TotalPass; * Healthy snacks provided by the company; * Collaborative work environment offering autonomy and responsibility for performing tasks and developing skills; * Optional health insurance plan (Unimed) with 50% of the monthly premium subsidized by the company. **Work Location** Praia Brava \- Itajaí SC