Inside Sales

Description

Job Summary: Conduct internal sales prospecting for freight forwarding services, offering customized solutions and building lasting relationships to ensure customer satisfaction and company growth. Key Highlights: 1. Internal sales prospecting for freight forwarding services 2. Offering customized solutions and building long-term relationships 3. Collaborating with operations and customer service departments Conduct internal sales prospecting for freight forwarding services by identifying potential clients, offering customized solutions, and establishing long-term relationships. The goal is to ensure customer satisfaction and contribute to portfolio and revenue growth. * Prospect clients through internal channels such as phone calls, e-mails, CRM platforms, and social media. * + Identify customer needs and offer appropriate logistics solutions. + Prepare and send competitive commercial proposals. + Negotiate rates, deadlines, and commercial terms in accordance with company policy. + Conduct regular follow-ups to convert proposals into sales. + Maintain the CRM updated with detailed information on customer interactions. + Collaborate with operations and customer service departments to ensure fulfillment of commitments made to customers. + Monitor market trends and competition to propose improvements and new strategies. + Track sales metrics such as conversion rate, revenue generated, and new customers.