Inside Sales

Description

Job Summary: Conduct internal sales prospecting for freight forwarding services, offering customized solutions and building long-term relationships to satisfy customers and grow revenue. Key Highlights: 1. Customer prospecting and offering customized logistics solutions 2. Negotiation of rates and commercial terms 3. Collaboration with operations and customer service teams Conduct internal sales prospecting for freight forwarding services, prospecting customers, offering customized solutions, and building long-term relationships. The goal is to ensure customer satisfaction and contribute to the growth of the company's client portfolio and revenue. * Prospect customers through internal channels, such as phone calls, e\-mails, CRM platforms, and social media. * + Identify customer needs and offer appropriate logistics solutions. + Prepare and send competitive commercial proposals. + Negotiate rates, deadlines, and commercial terms in accordance with company policy. + Conduct regular follow\-ups to convert proposals into sales. + Keep the CRM updated with detailed information about customer interactions. + Collaborate with operations and customer service teams to ensure fulfillment of commitments made to customers. + Monitor market and competitive trends to propose improvements and new strategies. + Track sales metrics, such as conversion rate, revenue generated, and new customers.