Retail Commercial Supervisor

Description

Job Summary: Manage relationships with retailers, conduct training sessions, and monitor performance to strengthen brand presence and drive results at the point of sale. Key Highlights: 1. Relationship management and excellence in brand execution with partners. 2. Planning and delivery of sales training and visual merchandising. 3. Analysis of KPIs and development of strategic actions for retail. **Responsibilities** * Manage relationships with key retail partners (key accounts), ensuring excellence in brand execution, sell-out performance, and strengthened in-store presence. * Plan and deliver in-person and online sales team training focused on product knowledge, sales techniques, and visual merchandising, elevating service quality and conversion rates. * Monitor and analyze key performance indicators (sell-out, inventory turnover, average transaction value, distribution coverage, and stock levels), transforming data into strategic action plans. * Develop and implement point-of-sale activation initiatives and joint campaigns with retailers to boost results and brand visibility. * Create supporting materials (product guides, presentations, videos, and training content) for continuous team capability building. * Collaborate closely with commercial and marketing teams to ensure consistent brand communication and positioning. * Identify opportunities for expansion and development of new channels within the multi-brand portfolio, contributing to sustainable business growth. **Requirements** * Prior experience as a Retail Supervisor, Training Coordinator, or similar roles in the fashion industry. * Experience in multi-brand channels and/or wholesale is considered a plus. * Strong communication, teaching, and team engagement skills. * Analytical mindset with proficiency in interpreting KPIs and making data-driven decisions. * Willingness to travel. * Organized, autonomous, and strategically business-oriented. * Proficiency in Microsoft Office and presentation tools. * Familiarity with visual merchandising and consumer behavior in fashion retail is desirable. **Education** * Bachelor’s degree completed in Fashion, Business Administration, Marketing, or related fields. * Postgraduate studies or specialization in Retail Management, Business, or Branding is desirable.