Relationship Assistant

Description

Job Summary: The professional will be responsible for member acquisition at events, strategic action planning, institutional communication, and post-event relationship management, with an emphasis on engagement and innovation. Key Highlights: 1. Institutional representation focused on acquiring new members. 2. Effective communication of the institution's mission, values, and projects. 3. Monitoring trends to enable innovative approaches at events. Actively participate in institutional and social events, representing the institution with a focus on acquiring new members. Support the planning and execution of strategic initiatives aimed at attracting, engaging, and converting potential members during events. Conduct in-person outreach with empathy and clarity, effectively communicating the institution's mission, values, and projects. Track and analyze membership acquisition goals, preparing performance reports and suggesting continuous improvements to implemented actions. Create, adapt, and organize supporting materials and communication assets in collaboration with the marketing team, according to event requirements. Support post-event relationship management with new members, contributing to retention, satisfaction, and ongoing engagement. Monitor market trends and opportunities in the events sector, proposing innovative approaches to expand the institution's presence and impact. **Requirements:** Completed high school education. Previous experience in customer service, sales, membership acquisition, or resource mobilization. Strong communication skills, dynamism, proactivity, and a commercial mindset. Availability for travel and weekend work, as per the event calendar. Currently pursuing a degree in Business Administration, Advertising and Public Relations, Social Communication, or related fields is a plus. Monday to Friday, from 8:00 AM to 5:48 PM Weekends as scheduled Benefits **Meal Voucher:** BRL 26.00/day **Food Allowance:** BRL 180.00/month Transportation Voucher Life Insurance Health Plan (Unimed) – monthly fee + 30% co-payment Dental Plan Childcare Assistance (up to 5 years old) Pharmacy Partnership Birthday Day Off Partnerships with educational institutions 25% discount at the store “Products That Evangelize”