Receptionist/Customer Service Representative

Description

Job Summary: Victor Hugo Advogados is seeking a receptionist to provide initial client service and administrative support, ensuring organization and courtesy. Key Highlights: 1. Friendly and professional service to clients and visitors. 2. Essential support for the office’s administrative routines. 3. Maintaining the organization of the reception area and common spaces. **RECEPTIONIST** Victor Hugo Advogados is seeking a RECEPTIONIST to join its team in PETROLINA \- PE, responsible for initial client service and administrative support, ensuring organization, courtesy, and professionalism at first contact with the office. Victor Hugo Advogados Associados is a law firm specializing in Social Security Law, serving over 21,000 clients and managing more than 5,000 active cases. We operate seven offices across the state of Pernambuco and provide digital services nationwide. Our mission is to transform lives through high-quality, transparent, and efficient legal services. We have been certified by Great Place to Work (GPTW) for the second consecutive year—a reflection of our strong culture built on respect, development, and inclusion. Main Responsibilities * Greet clients and visitors in a friendly and professional manner; * Handle telephone, in-person, and WhatsApp/email communications; * Manage attorneys’ schedules and meeting room bookings; * Organize and manage documents, protocols, and correspondence; * Register new clients and update information in internal systems; * Support the office’s administrative routines; * Maintain the organization of the reception area and common spaces; * Assist with sending and receiving documents and files. Requirements * Completed high school education; * Prior experience as a receptionist or in customer-facing roles; * Basic computer skills (Microsoft Office); * Strong verbal and written communication skills; * Professional demeanor, courtesy, and organizational skills. Behavioral Competencies * Clear and empathetic communication; * Organization and attention to detail; * Discretion, ethics, and professional confidentiality; * Proactivity and strong interpersonal skills. Employment Type: Full-time, Permanent CLT Compensation: R$1\.518,00 \- R$2\.898,06 per month Benefits: * Dental insurance