IT Infrastructure Assistant

Description

Job Summary: We are seeking a proactive and organized IT Infrastructure Assistant to support technological maintenance and operational routines, with autonomy to identify and resolve issues. Key Highlights: 1. Build a solid foundation in corporate IT infrastructure. 2. Work autonomously to identify and resolve IT issues. 3. Opportunity for learning and growth in the Cloud Infrastructure field. **On-site \| Florianópolis/SC** We are looking for an IT Infrastructure Assistant to work on-site in Florianópolis, supporting both technological environment maintenance and office operational routines. The Tech6 Group has 28 years of market experience, delivering national and international projects and developing robust, scalable solutions across various sectors. **About the Role** This is an operational role designed for individuals eager to build a strong foundation in IT infrastructure while working daily within a growing corporate environment. The selected candidate will be responsible for maintaining computers, access systems, networks, and the office’s physical infrastructure—acting autonomously to identify and resolve issues without requiring extensive supervision. We seek an organized, technically proficient, and proactive individual who feels comfortable alternating between IT tasks and practical workplace demands. **Responsibilities** * Proficiency in physical computer maintenance, including memory, storage, and other component replacements * Formatting, installation, and configuration of software and applications required in the corporate environment * Managing and assigning company software licenses * Providing internal technical support (hardware, software, and access systems) * Maintaining inventory records of computers and equipment * Monitoring office maintenance tickets and engaging vendors when necessary * Supporting the organization of the office’s physical and technological infrastructure * Assisting with network and device maintenance **Requirements** * Technical or undergraduate degree in IT, Networking, Systems, or related fields (in progress or completed) * Knowledge of computer formatting and configuration * Familiarity with Windows and Linux operating systems, including basic command-line usage, user management, and permissions * Basic networking knowledge * Organized, proactive, and responsible mindset * Strong communication skills for interacting with vendors and internal teams **Nice-to-Have** * Prior experience in technical support or service desk roles * Initial exposure to cloud environments (Azure or similar) * Basic information security awareness * Technical English reading proficiency **What We Expect From You** * Genuine desire to learn and grow in the Cloud Infrastructure field * Solution-oriented attitude * Ability to identify problems and pursue effective solutions * Process-oriented organization and responsibility * Availability to work on-site in Florianópolis **Our Benefits:** ✨ **CAJU Meal Voucher** – offering flexibility for your daily needs. **Transportation Voucher, Mobility Allowance, or Parking Benefit**, to simplify your commute. **Unimed Health Plan** with co-payment — the company covers the monthly plan fee, and the employee pays 50% of the co-payment when services are used. **Birthday Day Off**, because your special day deserves celebration! ️ **SESC Membership**, granting access to leisure, culture, and wellness activities. **Education Assistance**, supporting your professional development. **Open English Platform Access**, to enhance your English skills. **Employee Referral Program**, rewarding you for recommending new talent. **Porto Dental Plan.** **Soft Skills Training and Development**, supporting your personal and professional growth.