Call Center Operator

Description

Job Summary: Join AeC, a leading customer relationship company, where you will ensure customer well-being through phone, email, chat, and WhatsApp support. Key Highlights: 1. Career development plan and growth opportunities 2. A work environment that values happiness and well-being 3. No prior experience required, but it is a plus **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** As market leaders in customer relationship management for over 30 years—and certified since 2020 as one of the best companies to work for—you’ll find growth opportunities and an environment that prioritizes employee happiness and well-being. **Career Development at AeC**: Your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We embrace diversity and want you to grow with us—whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer customer questions and deliver quick solutions, guiding them step-by-step to resolve issues. Work across email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Also open to first-time job seekers. No prior experience required; however, experience as a telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC (Customer Service Center) representative, sales agent, teleoperator, interaction expert, operator, etc., is considered a plus. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Full-time CLT Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com